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Pakeeza H

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Review of the Policy in Practice, Better Off Calculator:

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Easy to use, and a fantastic tool for customers!

I regularly use the Better Off Calculator with customers to help them understand how moving into work will impact their financial situation. It’s a really useful tool that provides a clear breakdown of how wages, benefits, and other entitlements interact, and often helps to address concerns about whether working will leave them better off. What I’ve found is that many customers are pleasantly surprised to see they would actually gain more from being in employment, especially when in-work benefits such as Universal Credit top-ups, help with childcare, and travel support are included. The calculator also shows a comparison between different work scenarios—such as part-time versus full-time hours—so customers can make informed decisions that suit their circumstances. Using the calculator helps build confidence, as it replaces uncertainty with real figures and personalised outcomes. It also opens up a constructive conversation about budgeting, wages to aim for, and what support is available during the transition to work. Overall, I highly recommend it to anyone who’s unsure whether work will make them financially better off. It’s a helpful starting point in creating realistic job goals and feeling more in control of your future. Reviewed on: 16th June 2025

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