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Kat W

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Review of the Hanley Economic Building Society, Savings:

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Digital signature

Didn’t accept digital signatures and only made us aware of this a week before completion which caused a lot of unnecessary stress. Apart from that was a smooth process for a mortgage. Reviewed on: 3rd July 2025

Reply from Hanley Economic Building Society Thank you for providing this feedback, it is valued and will be used to improve our customer journey. Apart from that, it is pleasing to hear that you found our mortgage process to be smooth. Thank you. Response date: 4th July 2025

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