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Carla H

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Review of the Northern Community Bank (formerly Pennine Community Credit Union), Loans:

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Help to breathe again!

After struggling financially and mentally drained PCCU provided me with a loan. They don’t just want you to pay the loan back but to help you whilst paying back by offering you a savings plan and a Christmas plan (Christmas is always a worry and I have always struggle throughout January after the festive period so I’ve never looked forward to that period). However, last Christmas I actually looked forward to it knowing I at least had my savings and Christmas fund. They do take their time to assess your situation without judgement and have a rapid response when you apply for a product. I have recommended PCCU to struggling friends and family and they have said the same as me. I may not be where I’d like to be financially but with PCCU I can breathe watching my savings and Christmas funds build every month ready for any unexpected financial difficulties or even just Christmas. Thank you so much! Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Carla, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks for recommending us. Response date: 14th July 2025

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