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Steven S

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Review of the Get Going Insurance, Travel Insurance:

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EXCELLENT SERVICE, PROMPT CLAIM HANDLING AND PAYOUT

I HAVE BEEN A CUSTOMER OF GET GOING FOR SEVERAL YEARS AND ALWAYS FOUND THEIR INSURANCE, WITH MEDICAL CONDITIONS, TO BE VERY FAIR VALUE. FOR THE FIRST TIME SINCE I'VE BEEN A CUSTOMER, I NEEDED TO MAKE A CLAIM THIS YEAR AS I BECAME SUDDENLY ILL.GET GOING IMMEDIATELY DEALT WITH ME VERY COURTEOUSLY, CONFIRMED THAT MY CLAIM WAS VALID AND THEY WOULD HONOUR IT. THEY CARING;LY TOOK TIME TO EXPLAIN EVERYTHING AND CLAERLY TOLD ME WHAT PAPERWORK I NEEDED TO PROVIDE THEM WITH. ONCE I SENT THE PAPERWORK TO THEM, THE CLAIM WAS SETTLED WITH 14 DAYS, AND IN AN EXCEEDINGLY FRIENDLY MANNER. IT WAS REFRESHING TO HAVE AN INSURANCE CLAIM MET WHERE THE INSURER DIDN;T FEEL GRUMPY OR TRY TO DELAY PAYING OUT. Reviewed on: 12th July 2025

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