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Harriet

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Review of the London Capital Credit Union, Savings:

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Delay in withdrawing money from my saving

I requested to withdraw money from my savings into my bank account, I requested it on Friday evening, I did not receive the whole weekend and not even Monday morning I have not receive the money. Reviewed on: 14th July 2025

Reply from London Capital Credit Union Hi Harriet, Thank you for your feedback. We apologise for any inconvenience this may have caused. As we are not a bank, we must go through a process in which the Co-op Bank is responsible for distributing the funds to the member's nominated bank account. Additionally, please note that any withdrawal requests made after 3 PM on a working day will be processed and sent out to the member by 5 PM on the next working day. We hope this information clarifies the withdrawal process. Response date: 14th July 2025

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