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Jacqueline Y

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Review of the Holiday Extras Travel Insurance, Travel insurance:

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Good advice from helpful and friendly call operators

I made 2 calls prior to renewing my holiday insurance and both were answered quickly (always a plus in my book!) and handled brilliantly. The friendly, helpful and professional staff explained everything well and answered my questions in a way that was easily understood. Helpful information and advice was freely given and I wasn't pressured to renew or upgrade in any way, but advised to consider my options and compare different policies. I felt my needs were foremost and staff cared that I was purchasing the right product for me. Needless to say, having taken the time to reflect and look at other providers, I did return to renew my existing policy (albeit after a few more expertly answered questions!). Despite an increase in premiums the policy still appears to compare well with others and the loyalty discount helps. Reviewed on: 17th July 2025

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