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Stephen D

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All reviews (2)

Review of the Admiral, Travel insurance:

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Insensitive Claims Handling and Excuse after Excuse

Refused a partial refund on my policy when I asked to cancel due to their inadequate customer service. They advised that "cancelling your policy now will not result in a refund, as this is outside the cooling off period" even though I had 231 days of the policy left. My reason for the cancellation request was that they refused my small claim for delayed baggage (5 days in Krakow with the clothes we stood up in) due to lack of specifically itemised receipts even though I provided credit card receipts and itemised list of necessary purchases. I eventually received my belongings 10 days after returning to the UK. Reviewed on: 4th November 2025

Review of the One Call Insurance, Car Insurance Broker:

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Efficiant, freindly value for money servoce

Efficiant, freindly value for money servoce Reviewed on: 24th July 2025

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