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Review of the Adrian Flux, Personal Insurance Broker:

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Extremely Disappointing Experience with Adrian Flux...

Extremely Disappointing Experience with Adrian Flux – Would Not Recommend I’ve had a very poor experience with Adrian Flux, and I would strongly advise others to avoid this broker. Their website feels outdated and lacks any modern automation — you cannot make even the simplest changes to your policy online. Customer service is extremely slow, and the lack of digital tools makes every process frustratingly manual. To make matters worse, they unexpectedly increased my monthly payment from £147 to £395 without clear justification. It took weeks to receive my No Claims Bonus (NCB), and getting a quote for a new vehicle required several days of waiting — unacceptable in today’s market. Overall, Adrian Flux has been the worst insurance provider I’ve ever dealt with. Poor service, outdated systems, and unreasonable charges. Never again. Reviewed on: 30th July 2025

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