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Paula H

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Review of the Family Building Society, Mortgages:

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Louise was most helpful and reassuring.

Louise was most helpful and patient as i explained what I was asking for. She seems most knowledgeable and able to advise me on the way forward and reassure me that the RIO mortgage I am seeking is theoretically achievable. She confirmed that she would send an email re the next step. Reviewed on: 13th August 2025

Reply from Family Building Society Thank you for leaving us this review, it's great to hear of your positive feedback, specifically with Louise! Response date: 23rd October 2025

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