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Review of the Hinckley & Rugby Building Society, Savings:

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Excellent Service

I was promptly offered a seat when I told counter staff what I was looking for. Liam listened carefully to my situation and offered the right account for my circumstances. There was no hurry, no pressure. I felt valued, something which can be rare for those of us in the OAP pigeon hole! Reviewed on: 13th August 2025

Reply from Hinckley & Rugby Building Society Hello Ann Thanks for taking the time to send us your thoughts on the service you received from Liam. It’s absolutely the case that we value all of our members, and they each receive a service that suits their requirements. It’s great to learn you were given the time and information you required and left feeling very happy with the service you’d received. I will ensure that your comments are share with Liam and the team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 21st August 2025

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