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Review of the Saga, Travel insurance:

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Very unsatisfactory Customer Service so far

We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out matters arising. So we are now investigating the complaints process - I must say I am very disappointed as they market themselves on customer service which we are actually finding to be very poor. Reviewed on: 18th August 2025

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