Anon's community profile page - Smart Money People

Write a review

Viewing profile for,

Anon

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Everyday Loans, Personal Loan:

View on product page

If I knew the ins and outs I wouldn't have gone through

I was going through a difficult time which resulted in the need for a loan to help towards my father's funeral costs. The application was easy and at the time I thought the customer service was amazing. However, on reflection I realised that because I was in such a vulnerable state at the time, I didn't fully understand the terms and the amount of interest (which is extortionate). I happened to be able to pay the load off almost a year later, when I called to settle the account I found that the customer service wasn't all that great, the man wasn't that helpful when I was shocked to find that the amount to settle the account was just short of the amount I had borrowed in the first place after paying for almost a year. I felt I was pulled in initially and even persuaded to take out a loan higher than originally applied for. I understand upselling and the nature of your roles, but I was in a vulnerable state at the time and now a year has passed I feel like I was preyed on. Reviewed on: 12th April 2019

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.