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Kim C

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Review of the Lloyds Bank, Home insurance:

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Avoid Lloyds home insurance like the plague

We had a house fire in 2021, and the buildings insurance was with Lloyds. They were absolutely terrible from every conceivable aspect. Appalling customer service, appalling communication, refusing to properly answer our queries, making us fight every inch of the way to secure payments we were rightfully entitled to - and mostly received, but not after enormous stress and angst. Reviewed on: 29th August 2025

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