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Irene

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Review of the Family Building Society, Mortgages:

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Excellent customer service.

Very good customer service. Things explained clearly and very helpful, professional whilst remaining friendly. Help given with comparing products and clear advice on actions needed. I couldn’t fault the call handler, and any dealings I have had with them has been excellent. I would thoroughly recommend this Building Society. Reviewed on: 10th September 2025

Reply from Family Building Society Thank you for taking the time to leave us your review. We're so glad to hear you're happy with our service! Response date: 11th September 2025

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