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Mrs LC

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Review of the Saffron Building Society, Savings:

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Brilliant help from Zoe Collins

I was unable to access my account and after several attempts to log-in was eventually locked-out. I telephoned Saffron and spoke to Zoe Collins who patiently took me through the process of re-setting the account with a temporary password and then setting a new password and getting a pass code to finally access the account. She was understanding, patient and very helpful. Reviewed on: 17th September 2025

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