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Finley H

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Review of the Hinckley & Rugby Building Society, Mortgages:
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Great to work with!

5
Have used Hinckley and Rugby for two mortgage applications now and throughout the whole process they are happy to pick up the phone and are always responsive. Both underwriters we have worked with Lauren & Becky have been excellent in working collaboratively with us in order to achieve the best outcome for our clients, our BDM Lisa is also Top Notch in helping move our deals along. As the administrator the only drawback I would say is all documents needing to be signed via a wet signature. Reviewed on: 17th September 2025
Reply from Hinckley & Rugby Building Society Hello Finley, Thank you so much for your kind words and for continuing to choose Hinckley & Rugby for your mortgage applications. It’s fantastic to hear that Lauren and Becky have provided such a collaborative and responsive service - we’ll be sure to pass on your lovely feedback to them. We're also delighted to hear that Lisa has been such a valuable support in progressing your cases - we agree, she really is top notch! We also really appreciate your constructive comment regarding wet signatures which will also be passed on. We wholeheartedly encourage all feedback which will ultimately help us to improve how we work with you and your clients. Thanks again for taking the time to share your experience — we truly value your partnership. Response date: 19th September 2025
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