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Penelope

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Review of the Hinckley & Rugby Building Society, Savings:
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Lutterworth Branch

5
Staff at Lutterworth Branch are, without fail, professional, efficient, courteous and kind. Best experience of good customer service. Never, ever close this Branch! Reviewed on: 19th September 2025
Reply from Hinckley & Rugby Building Society Hello Penelope, Wow - what fantastic feedback! Thank you so much for taking the time to share your experience with us. We’re truly committed to offering personal, friendly, face-to-face service in our branches, so hearing how much you value this means a great deal. Your kind words will be shared with our Lutterworth team, who will be absolutely delighted to know they made such a positive impression. If you’d be interested in helping shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: https://www.hrbs.co.uk/member-panel Thanks again, Penelope — your support is very much appreciated Response date: 3rd October 2025
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Hinckley & Rugby Building Society

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