Sean's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

Sean

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the NatWest, Black Account:

View on product page

0 stars if I could.

0 stars if I could. Been a customer for 17 years, mortgage etc. Gone down hill since managers disappeared from branches, now you deal with a group over the phone who deal with various clients and have to be reminded of who you are. Lending team don’t seem to know what they are doing, every time any form of finance needs to be applied for, multiple proofs required and provided followed by requests for more proofs of the same. I applied for a loan 10 days ago and they are still asking for the same. The very fact I have one of these accounts alone states that I have the required income but no, not with NatWest. Long story short, HSBC Premier better in every way, thankfully I transferred my pension elsewhere due to the issues NatWest presented me with at that time. AVOID Reviewed on: 22nd September 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.