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Andy Neale

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Review of the Hinckley & Rugby Building Society, Savings:

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Went in to open a new savings bond didn't have to m...

Went in to open a new savings bond didn't have to make an appointment Lucy talked me through and filled in the paperwork lovely person and the second time I've dealt with her an asset to the coalville branch Reviewed on: 27th January 2026

Reply from Hinckley & Rugby Building Society Hi Andy. Thank you for taking the time to share your feedback. We’re delighted to hear that Lucy provided such helpful and friendly support when opening your savings bond. It’s wonderful to know she continues to make a positive impact at our Coalville branch. We’ll be sure to pass on your kind comments. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 29th January 2026

Review of the Hinckley & Rugby Building Society, Savings:

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Went in on the spur of the moment to open a 5 year...

Went in on the spur of the moment to open a 5 year bond sorted me out there and then explained everything absolutely brilliant Reviewed on: 24th September 2025

Reply from Hinckley & Rugby Building Society Hi Andy, Thank you so much for your brilliant feedback about our team in Coalville! We’re thrilled to hear that your visit to open a 5-year bond was smooth and that everything was clearly explained on there and then - that’s exactly the kind of service we aim to deliver. If you’d be interested in helping shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: https://www.hrbs.co.uk/member-panel Thanks again for taking the time to share your experience and for saving with the Society, it really means a lot to us! Response date: 3rd October 2025

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