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Valerie A

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Review of the AllClear, Travel insurance:

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Heartless company

I was unable to travel to my daughter's destination wedding as l became extremely ill 9 days before and was in intensive care for 8 days and l was very lucky to have survived. I was insured by All Clear and all medical issues declared. The policy was almost £500 but l felt it was important to have everything covered. When l tried to claim l was informed that cancellation was not included!!! I was not aware of this and assumed (of course) that it definitely would be! I had to collate a lot of information from hospital and GP, which I did, but it did not matter as cancellation was not covered! Take note of my error in not reading small print and assuming when declaring everything and paying what we did, we had cancellation cover. I will never use this company again ...lost £2657 plus policy cost of £480 and £65 to my GP for forms completed! Missed my youngest child's wedding but this company was heartless. Steer CLEAR of ALL CLEAR! Reviewed on: 29th September 2025

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