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Susan J

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Review of the AllClear, Travel insurance:

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Customer Services excellent Service

I’ve purchased an annual policy & recently had to contact customer services as I broke my ankle 5 weeks before we were due to go away. They were extremely helpful & explained what I would need to do. We decided in the end to change date of holiday to ensure I was able to fully enjoy it so contacted them again as I needed to let them know but also update my policy with my broken ankle. The extra cost was very reasonable. Also both persons I spoke to on each occasion were extremely friendly & gave excellent customer service. Reviewed on: 10th October 2025

Review of the AllClear, Travel insurance:

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Accident occurred before holiday abroad

I recently had to contact them twice because I was due to go on holiday but unfortunately broke my ankle 5 weeks before going. The gentleman I spoke to was really helpful & put me at ease & explained what I had to do. I didn’t know at this time whether I would have to have an operation or not. I contacted them again to update my policy about my broken ankle & advise we’d delayed holiday. Reviewed on: 29th September 2025

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