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Debs de Vries

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Review of the first direct, Current Account:
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Great customer service, poor reward.

4
I feel disappointed that after 20 years of banking with First Direct, and enjoying their first class customer service, I have to shop around to find a current account that gives me benefits. I think their on line experience is very good - they were the first and they do it really well, but looking at other interfaces coming into the market, they'll need to find a new differentiator. The interest rates on my current account is 0 so I'll be taking my cash elsewhere. Reviewed on: 27th December 2016

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