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Warren C

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Review of the Hinckley & Rugby Building Society, Savings:

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Counter staff, Diane, in your Nuneaton branch dealt...

Counter staff, Diane, in your Nuneaton branch dealt with my business with charm and professional competence. It was most refreshing experience to deal with an engaging person rather than a computer sceen. Reviewed on: 10th October 2025

Reply from Hinckley & Rugby Building Society Thank you so much for taking the time to share your experience with us Warren. We're delighted to hear that Diane at our Nuneaton branch provided such a human and professional service. It’s always wonderful to hear how our team members make a real difference - especially when it comes to offering that personal, face-to-face experience. We truly value feedback like yours, as it highlights just how important our branch teams are in helping members feel supported and valued. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: https://www.hrbs.co.uk/member-pane Response date: 10th October 2025

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