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Yim Mok

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Review of the Hinckley & Rugby Building Society, Savings:

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The ladies at Lutterworth have always got a smile on...

The ladies at Lutterworth have always got a smile on their faces. Not just in the branch, but they will always make an effort to say Hi if seen out of office too. Jo is always making an effort to get involved in supporting the local community aswell Reviewed on: 11th October 2025

Reply from Hinckley & Rugby Building Society Thank you so much for your lovely feedback Yim. It’s wonderful to hear how the team at our Lutterworth branch go above and beyond to bring a personal touch, both in and out of the office. That friendly smile and genuine connection are a big part of what we hope makes our services stand out. We’re also really proud of our commitment to the local community, and it’s great to hear Jo’s efforts are noticed and making a difference. We aim to support and stay connected with our neighbours throughout our network; it’s firmly rooted in our society. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: https://www.hrbs.co.uk/member-panel Thanks again for saving with us and taking the time to share your feedback. Response date: 16th October 2025

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