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Ashton C

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Review of the Money Wellness, Debt advice:

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All the gear, no Idea!!

A great start with lots of help to set up and complete the DRO but since August no communication, no DRO to settle the debts even though it was approved and no chance of anyone answering the phone or an email even though I have called and called and emailed several times. It's a real shame as I was so looking forward to them helping me and just feel let down again by people who say they are going to help me and then don't! I just give up! Reviewed on: 19th November 2025

Reply from Money Wellness Hi, We're so sorry to read this — especially after such a positive start. It's really disheartening to hear that you've been left feeling let down when you'd put your trust in us to help. You shouldn't have to chase for updates, and we completely understand why you're feeling frustrated after trying to reach us so many times without success. We'd really like the chance to get things back on track for you. If you could email us at [email protected], we'll make sure someone gets back to you and looks into what's happened with your DRO. Thank you for your patience, and we're sorry we've let you down. Money Wellness Response date: 23rd February 2026

Review of the Money Wellness, Debt advice:

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Excellent help

Helped me with my debt and helped me not to worry when all I did was feel anxious Reviewed on: 14th October 2025

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