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M k Cook

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Review of the Hinckley & Rugby Building Society, Mortgages:

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Popped in to make a withdraw.

Popped in to make a withdraw. Staff were really welcoming and friendly. I was one of the first customers of the day, staff were prepared and ready to meet customers at the counter. I have to say that it was the most pleasant experience I've had in a financial establishment! Reviewed on: 15th October 2025

Reply from Hinckley & Rugby Building Society Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that your visit was such a pleasant experience, especially first thing in the morning as it can really set the mood for the day can’t it! That kind of personal service is something we’re truly proud of and your comments are a joy to read. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: https://www.hrbs.co.uk/member-panel We look forward to welcoming you again soon! Response date: 16th October 2025

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