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Karen Upton

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Review of the Hinckley & Rugby Building Society, Savings:

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Excellent service at the Hinckley branch.

Came to the Hinckley branch to sort out my deceased wife’s isa account. The manager (Michalea) was excellent and very understanding the situation. Great advice given. Reviewed on: 16th October 2025

Reply from Hinckley & Rugby Building Society Hi Karen, Thank you for taking the time to leave us your feedback, it’s very much appreciated. Firstly, I am very sorry to hear about your loss. Under these circumstances especially it’s comforting to hear that Michaela was able to assist you in dealing with what must be a difficult task. We believe strongly that a personal human approach is always best. Should you need any further assistance please do not hesitate to get in touch with the team, they will do their best to help you in any way they can. Response date: 29th October 2025

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