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Review of the Admiral, Travel insurance:

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Lost reading glasses

Absolutely terrible experience with [Admirla]. I took out travel insurance thinking I’d be protected if something got lost while on holiday — but that turned out to be completely false. I lost my reading glasses and reported it straight away to the local vendors on the beach, where there are constant reports of lost property. When I submitted my claim, they refused to cover it because I didn’t have a police report. No one ever mentioned this requirement when I bought the policy, and it was nowhere clearly stated in the documents. It’s ridiculous to expect someone on holiday to hunt down a police station over a pair of glasses. The company clearly hides behind fine print to avoid paying out legitimate claims. This whole experience felt like a scam — all talk about “peace of mind,” but when you actually need help, they disappear behind excuses and technicalities. I’ll never use [Admiral] again, and I’ll warn others to avoid them too. If you think you’re covered, think again — they’ll find a way to wriggle out of it. Reviewed on: 27th October 2025

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