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Review of the Saffron Building Society, Savings:

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Sophia...

I had locked my online account and had to call the Saffron BS helpline to sort the problem. Sophia handled my call very well, She was patient while I remembered my security word from 13 years ago and then took me through the process to reset my account. At no time did she make me feel that I should be doing things quicker. Thank you. Reviewed on: 1st November 2025

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