Jules W's community profile page

Write a review

Go to business site

Viewing profile for,

Jules W

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Saffron Building Society, Savings:

View on product page

Helpful and knowledgeable as always!

I was struggling with the app and telephoned for help, as usual the support was brilliant. Jodie was knowledgeable and solved the (non)issue immediately as well as actioning what I had been attempting to do. Always a great friendly and personal service. Reviewed on: 2nd March 2026

Review of the Saffron Building Society, Savings:

View on product page

Exceptional Service

I was struggling to manage an ISA via the app and decided to telephone instead. I'm so pleased I did as I spoke with an advisor who was both expert and warm. I was supported to make the changes and felt valued as much more than a customer, but as part of our community. My wait time was tiny (measured in seconds) compared to other organisations and the service was exceptional. Reviewed on: 13th November 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.