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Chris J

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Review of the Hinckley & Rugby Building Society, Savings:

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Diane Harris Nuneaton branch gave us excellent service

We would like to say Diane Harris gave us excellent customer service and asked many questions on what we wanted and how we would like to do it. This is normal service from your Nuneaton branch and we will continue to be a customer for as long as this service continues. Reviewed on: 17th November 2025

Reply from Hinckley & Rugby Building Society Hi Chris. Thank you so much for your kind feedback. We’re delighted to hear that Diane provided you with excellent customer service and took the time to understand exactly what you needed. It’s wonderful to know that this reflects the service you regularly receive from our Nuneaton branch. We truly appreciate your continued loyalty, and you can be assured that we remain committed to providing the high standard of service you’ve come to expect. If there’s ever anything more we can do to support you, please don’t hesitate to let us know. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 4th December 2025

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