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Andrea H

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Review of the Privilege, Car insurance:

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Dreadful insurance company

Discussed with south african handler re next years car insurance. They put it up so I said I would go elsewhere. They had already taken the money for next year. I requested it back and they said did I want to cancel so I said yes. They then cancelled my current insurance with six days to go and are going to charge me for cancellation fee. I was only discussing next years insurance with them. I am 78 and had great difficulty understanding their accent. Have been with them for a few years and had no claims. Never, never, never again. They are now gaslighting me stating that I said to cancel. All their fault but trying to make it my fault. Avoid. Reviewed on: 18th November 2025

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