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Review of the Loqbox, Credit score builder:

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Loqboc is misleading and dishonest - AVOID

In my personal experience, Loqbox is the most misleading financial products I’ve ever used. I believed I was signing up for a simple tool to help improve my credit score. At no point was it made clear in plain language that I was entering a full credit agreement that would appear on multiple credit reports. After almost two years of perfect payments, my score with TransUnion fell, not improved. It turns out the Loqbox agreement itself was dragging it down. This is exactly the opposite of what their marketing suggests. When I tried to close the account, I suddenly received warnings that closing it would lower my score even further, warnings that should have been upfront, not hidden at the end. In my opinion, the product was mis-sold and the lack of transparency borders on unacceptable. Reading other reviews, it seems I’m far from the only one who feels this way. I would strongly advise others to think twice before trusting this company. I will be writing to the Financial Ombudsman Service Reviewed on: 22nd November 2025

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