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Sandra k

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Review of the Hinckley & Rugby Building Society, Savings:

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Excellent customer service

Wonderful customer service at the castle street branch, pleased with everything when I go into the branch and they are very welcoming, very friendly and are very professional! Well done Jamie and the team Reviewed on: 29th November 2025

Reply from Hinckley & Rugby Building Society Hi Sandra. We’re delighted to hear that you consistently receive wonderful customer service at our Castle Street branch. It’s fantastic to know that Jamie and the team provide a welcoming, friendly, and professional experience each time you visit. We’ll be sure to pass on your kind words to them — they’ll be greatly appreciated. Thank you for choosing Hinckley & Rugby Building Society. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 4th December 2025

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