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David H

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Review of the Hinckley & Rugby Building Society, Savings:

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I would recommend the Rugby Branch to anybody.

Very simple to make an appointment which was very prompt. Very good advice given and every question we had was answered. We were made very welcome by extremely pleasant staff. The personal touch and to be able to speak directly to a person makes all the difference. Reviewed on: 5th February 2026

Reply from Hinckley & Rugby Building Society Hi David. Thank you so much for your thoughtful feedback. It's great hear that you found it easy to arrange your appointment and that you were seen promptly. It’s wonderful to know that our team provided clear advice, answered all your questions, and made you feel genuinely welcome. Thank you for choosing us, and we look forward to supporting you again in the future. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 18th February 2026

Review of the Hinckley & Rugby Building Society, Savings:

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Extremely helpful.

Extremely helpful. A very pleasant experience talking to a human being rather than trying to communicate online. Reviewed on: 4th December 2025

Reply from Hinckley & Rugby Building Society Hi David. Thank you so much for your lovely review. We’re really pleased to hear that you found our team helpful. Providing a friendly, personal service is incredibly important to us, so your feedback means a lot. If there’s anything we can help with in the future, we’re always here to support you. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 10th December 2025

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