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Review of the Hinckley & Rugby Building Society, Savings:

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Pleasant initial phone call to branch.

Pleasant initial phone call to branch. Spoke to a person (Neil) not automated system. Arranged a short notice appointment to suit me. I had filled in application form incorrectly but Neil sorted this for me. Opened an account to suit my needs. Reviewed on: 29th December 2025

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We’re pleased to hear that your initial phone call was pleasant and that Neil was able to help arrange an appointment at short notice. It’s great to know he was able to resolve the application issue and help you open an account that suited your needs. We’ll be sure to pass on your comments to him. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 7th January 2026

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