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Review of the Family Building Society, Savings:

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Account status confirmation.

I contacted the Building Society today to confirm my account status and to receive advice on accessing my grandchildren's savings accounts. The advisor I spoke to was very helpful and talked me through the process. The advisor was efficient and professional in her approach and had a friendly demean which was much appreciated. My registration status with the Society was confirmed. I was then guided through the process of registering for an online account. From my perspective, the whole process went seamlessly and to my complete satisfaction. The advisor was helpful throughout making it a very satisfactory experience. Reviewed on: 30th December 2025

Reply from Family Building Society Thanks for your review. We're glad to hear you were happy with our service! Response date: 31st December 2025

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