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Jane Emery

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Review of the Hinckley & Rugby Building Society, Savings:

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Fixed Isa application

Neil was very helpful going through the whole process and as I have hearing issues he fully explained fully on all the points raised Reviewed on: 7th January 2026

Reply from Hinckley & Rugby Building Society Hi Jane. Thank you for your kind words! We’re so pleased to hear that Neil was able to guide you through everything clearly and provide the support you needed. We always aim to make the process as easy and accessible as possible for all our members, and it’s great to know that Neil delivered such helpful service. We’ll be sure to pass along your feedback to him. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 21st January 2026

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