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George P

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All reviews (2)

Review of the Family Building Society, Mortgages:

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Telephone conversations have been conducted in a pro...

Telephone conversations have been conducted in a professional and most personable manner - Nicole and Franki have been a credit to the Company. Reviewed on: 13th October 2026

Reply from Family Building Society Thank you for taking the time to leave us this review. It's great to hear of your positive experience with Nicole and Franki! Response date: 14th October 2026

Review of the Family Building Society, Mortgages:

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I needed help in re-establishing my sign-on details...

I needed help in re-establishing my sign-on details with National Counties following a catastrophic loss of data on my laptop. This could only be done at speed, by phoning. Fortunately, with the help of Tracey Rogers I was able to recreate my full sign-on USER NAME and passwords. Despite my slow speed at getting through the necessary stages, with Tracy's very patient help and guidance I got the task completed. Thank you so much for this, Tracy. Reviewed on: 12th January 2026

Reply from Family Building Society Thank you for leaving us this review, it's great to hear of your positive feedback, specifically with Tracey! Response date: 14th January 2026

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