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Lathberyes

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Review of the NatWest, Business Banking:
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Terrible service to Almshouse in St Albans.

1
We are an old established Almshouse in St Albans and have banked with Natwest for many years. 2 of our Trustees died, so we need to alter our banking mandate in order to add new Trustees who will be authorised to sign cheques on our behalf. Natwest have been appalling, making us do everything online and then rejecting the change requests without adequate explanation. We are now desperate! Reviewed on: 12th January 2026

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