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Geoffrey H

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Review of the Starling Bank, Business Account:
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Application process is amateurish

3
The business team will not talk to potential customers trying to apply. the initial questions are so basic its unlikely your business will fit so when they ask for proof of business activity you cant. They then dont explain or offer assistance. it is not the same standard as starling banking so dont be fooled. Reviewed on: 14th January 2026
Reply from Starling Bank Hi Geoffrey, Thanks for taking the time to share your review and feedback. We’re sorry to hear about your experience, and we want to address your concerns. Once an application has been submitted, our onboarding team will thoroughly review it. If we're unable to accept a document, they'll provide alternative options. Please feel free to get in touch with us again at 020 7930 4450  or [email protected]. We're keen to make things right. Team Starling Response date: 14th January 2026
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