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Pauline E

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All reviews (2)

Review of the Family Building Society, Savings:

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FIRST CLASS

I opened a bond 12 months ago. It matured so I requested FBS to retain £20k for a new bond and to forward £40k to the Bank as I was opening 2 ISAS for myself and my husband. On the day of maturity money was in Bank, new account was dealt with. All follow up paper sent out promptly and professionally. First class. To date you are the most efficient and professional Company I have dealt with and I am delighted. Reviewed on: 30th April 2026

Reply from Family Building Society Thank you for taking the time to leave us this review. It's great to hear of your positive experience with us! Response date: 6th May 2026

Review of the Shawbrook Bank, Savings:

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First Class

Telephone service excellent. Some staff go that 'extra mile'. Very helpful. No long waits and the music is great. Reviewed on: 14th January 2026

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