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Derek B

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Review of the Scottish Building Society, Savings:

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Had problems trying to close a savings account online..

Had problems trying to close a savings account as online navigation to do so not clear. A call to Scottish Building Society soon cleared the"fog" thanks to Rachel Speedie who quickly pointed me in the right direction and ensured my closure request was quickly dealt with.Clear message to Scottish Building Society,make closure requst more obvious. Reviewed on: 15th January 2026

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