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Review of the Hinckley & Rugby Building Society, Savings:

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Simple, easy and good customer service

Opened an easy access saver in branch by Rachel - very good, personal service, Clear explanation as to what was happening. Good to set up a nominated account for ease in the future as well. Taken to a nice quiet area of the branch for privacy. Reviewed on: 19th January 2026

Reply from Hinckley & Rugby Building Society HI Henry. Thank you for your kind feedback. We’re delighted to hear that Rachel provided personal, clear, and helpful service when opening your easy access saver. It’s great to know that the quiet area and assistance with setting up a nominated account made the experience even better. We’ll be sure to pass your comments on to Rachel. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 21st January 2026

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