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Mansfield lady

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Review of the Mansfield Building Society, Savings:
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Would not invest with them again.

1
Lack of transparency. They accepted electronic transfers in but did not allow electronic transfers out. Very inconvenient. When they moved my account after the fixed interest period I did not receive a statement from them and when I telephoned to ask how much interest I had earned I was given the wrong amount which was very concerning and confusing. Even when I closed my account I didn't receive a proper statement just a letter stating the amount sent to my new provider. Very poor communication and service. Reviewed on: 21st January 2026
Reply from Mansfield Building Society Thank you for taking the time to leave your feedback. We're sorry that you felt that way about our service. We always aim to be clear in our Terms and Conditions, so we'll take your feedback onboard and look to make improvements in the future. Response date: 22nd January 2026
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Mansfield Building Society

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