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Eloise

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Review of the The Stafford Building Society, Mortgages:

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I was really glad to find a lender that understood m...

I was really glad to find a lender that understood my situation. A single person with a 100k plus deposit, and a modest income. The only downside to my experience, was the time it took to get the mortgage agreed. Especially the second time. Unfortunately I started the process of buying a property, and the seller sadly died. Meaning I had to look for another property. Getting the second mortgage agreement seemed to take a long time (the first time wasn't exactly swift, either) and this really caused me stress in terms of not wanting to lose out on the second property, to a buyer who was able to get their mortgage agreed more quickly. I didn't have much direct contact with The S B S, as I had paid for a mortgage advisor to take care of that for me, and they advised that as SBS was smaller, it might take longer than a highstreet lender, which I understood, but still didn't alleviate the stress for me. But overall I am happy with my mortgage and the terms and etc. Reviewed on: 26th January 2026

Reply from The Stafford Building Society Thank you for your lovely 4-star review, Eloise. We’re so pleased we could help you secure your mortgage and hope you're enjoying your new home. We understand things felt a little slow at times, especially the second time around. Because we manually underwrite every mortgage, we take a more considered approach. This allows us to fully understand each borrower’s individual circumstances and ensure the lending is right for them. It also gives us the flexibility to support more complex cases where others may not. We really appreciate your patience and thoughtful feedback, and we wish you all the best in your new home. Response date: 27th January 2026

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