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Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Excellent Service at Ipswich Branch.

Visited Ipswich Branch to transfer an expired ISA to new account. We were welcomed by Michelle without appointment at lunchtime. Following advice, the transaction was completed with patience and courtesy to combine three separate accounts with pass books being retained and returned earlier than expected. Faultless customer service. Thank you. Reviewed on: 30th January 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Michelle and it’s made their day! Response date: 5th February 2026

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