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Abba Khan

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Review of the Monese, Money Account:

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Do NOT use this company

I wish I would have read these reviews before using monese.com not after. This is how I experienced this site: 1. Opening an account with monese is very easy 2. Receiving money in to monese account is easy like 123 3. Using money or transfer out of monese account got impossible 4. Customer service: Tried to call them countless number of time but none answers. Sent many emails requesting support regarding the issue, no response in 3 weeks :( I think they are scam Reviewed on: 8th January 2017

Reply from Monese Hi Abba - thanks for your feedback and so sorry to hear you had issues with our service. We hope you've since been able to sort things out, but if not then please feel free to reach out to our support team in a variety of ways (details available on monese.com/contact). If your account has been locked, which often happens only temporarily as a precaution, then you will have received an email with next steps. Thanks! Response date: 14th February 2018

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