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Nikol Siderova

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Review of the Lloyds Bank, Classic Account:

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A dreadful experience

Lloyds bank is the worst bank I have encountered so far. I've had accounts both in Europe and the US and was amazed to receive such service from a bank, situated in a first world country. Had to book an appointment to open up an account. Fine. 6 days later I show up with the documents I was asked to provide to be turned down. Apparently, the person that booked the appointment forgot to mention important details around the documents. The interviewer (Adele Price) wasted another 20 minutes of my time going back and forth with my documents claiming she was doing a check. She obviously had no clue about a lot of things and that was evident from her constant use of the bank's search engine. Therefore, I would not be surprised if she was, in fact, seeking assistance from someone more competent while 'checking'. I have also visited Lloyds in Cardiff. Should have concluded the bank is rubbish back then as one of the employees refused to give a customer a piece of paper when he requested it. Very cheap Reviewed on: 9th January 2017

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