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Review of the Lloyds Bank, Home Insurance:

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The Worst Experience I Have Ever Had

The worst experience I have ever had. Phoned to cancel policy renewal, and subjected to repeated hard-sell despite repeatedly saying I'm not interest. Operator refused to cancel my policy renewal unless I paid a cancellation fee, despite cancelling within allowed period. Put me to two extremely rude managers who threatened to report me for being insured elsewhere and insisted I had to renew or pay a fine. Eventually resolved after an hour of extreme stress. Reviewed on: 24th April 2019

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